Our policy lasts 7. Days. If 7. Days have gone by since you get the delivery, unfortunately we can’t offer you a refund or exchange beyond that. To express your wish for return, you have to inform us on our mail at [email protected] before despatching the return goods and your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.